Questions on Cisco ACE troubleshooting

This is for more general topics about networking and vendors.
Post Reply
Guest

Questions on Cisco ACE troubleshooting

Post by Guest » Tue Aug 23, 2005 12:40 pm


hi, Please assist on the below. - How can an ACE administrator establish to the application team that the hit on VIP has been successfully forwarded to the client. Is a hit count enough a proof for that. - Can dropped conn count go up because of any application failure/misconfiguration- Where can I find the detailed breakdown to interpret the show capture output. - How long does the ACE wait if the application does not respond to the hit on VIP. - How can I simuate http get / head method against a web service. telnet IP <port #> only confirms the service active state and not correct functioning of the web service. That's because in my case, SHOW PROBE is showing as failed yet I am able to telnet the service. Probe is set for 30 seconds. - Could you please give a breakdown of the SHOW CONN display- What 'show' comamnds should an ACE administrator master, to facilitate speedy troubleshooting.

Guest

Re:Questions on Cisco ACE troubleshooting

Post by Guest » Tue Aug 23, 2005 1:09 pm


How can an ACE administrator establish to the application team that the hit on VIP has been successfully forwarded to the client. Is a hit count enough a proof for that.Hit count only tells you the VIP hits. In order to see successful conns use "show conn" commad and       check if both side of connections are "ESTAB"lished." "Show service-policy <policy> detail" gives you detail about which server farm was selected      hit count and droppped conns for  a server farm. Similarly "show server-farm <severfarm> detail" will give you current & failed connections on per rserver basis. - Can dropped conn count go up because of any application failure/misconfiguration   The "dropped conns" counter for VIP is incremented whenever a connection hitting that VIP gets dropped/rejected.   There could be  many reasons for that, for example    * if all the rservers in the serverfarm associated to VIP goes down.    * if a request in the connection request use some URL which doesnt match any class-map including class-default.    * if the server which is picked up by the LB to load-balance the connection won't respond to the request.sh np [1|2] me-stat "-s lb" will give you stats about different dropped conns.- Where can I find the detailed breakdown to interpret the show capture output.  Instead of displaying it locally use "copy capture <capture name> disk0:syed.cap" and use wireshark to see these packets- How long does the ACE wait if the application does not respond to the hit on VIP.  The time (in seconds) that ACE waits for SYN ACK is a value of "Open timeout".Open tiemout is configured under probe definition using "open <sec>" command.  - How can I simuate http get / head method against a web service. telnet IP <port #> only confirms the service active state and not correct functioning of the web service. That's because in my case, SHOW PROBE is showing as failed yet I am able to telnet the service. Probe is set for 30 seconds.We used to have this functionality in CSS but from ACE you cannot do that. But show probe detial command give you the reason of the las probe failure for example"Last disconnect err: Host Unreachable, no route to destination"or"Last disconnect err: Connection reset by server"or""Last disconnect err:Server open timeout (No Sync Ack)" etc...- Could you please give a breakdown of the SHOW CONN displayconn id-> Id of he connection. you can use (sh np 1 me-stats "-c <conn-id>â&#128;&#156;) to get more details about connectionnp --> Ace has two processors np1 & np2. This column tells which processor is handling this connectiondir--> Dierection of the connection For "In" direction "source" represent "clientIP:port" & "Dest" represent VIP-IP:port"For "out"  direction "source" represent "Rserver IP:port" & "Dest" represent Client-IP:port""stat" --> connection status - What 'show' comamnds should an ACE administrator master, to facilitate speedy troubleshooting.from top of my headshow connShow probe dtailsh serverfarm detailsh service-policy detailsh sticky databasesh resource usage allsh stats httpsh stats loadbalancesh stats connsh stats probesh conn sh np 1 me-stats "-c 10â&#128;&#156; <-- 10 is the connection number derived from "sh conn"sh np 1 me-stats "-s lb" sh ft peer statussh ft group statussh ft statssh xlatesh access-list <acl>sh arpSyed Iftekhar Ahmed

Guest

Re:Questions on Cisco ACE troubleshooting

Post by Guest » Tue Aug 23, 2005 2:41 pm


Hope Cisco can document this and make an ACE troubleshooting guide out of it.

Post Reply