Extension Mobility Error [25]

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Expand view Topic review: Extension Mobility Error [25]

Re:Extension Mobility Error [25]

by Guest » Sat Oct 06, 2007 10:45 pm


Thank you!

Re:Extension Mobility Error [25]

by Guest » Sat Oct 06, 2007 10:22 pm


Hi,something that you may want to try is to visit the SEP profile of the phone and there you will found a logout button. Well, for me is how this work. You can see in the picture bellow a example.After that you can configure a extension mobility policy saying that when the user subscribes again the other one will be disconnected.Thanks!  

Re:Extension Mobility Error [25]

by Guest » Sat Oct 06, 2007 10:17 pm


Thank you very much!I cannot logout the profile from that phone, I get the following error:"Error occurred while retrieving information from database. No LOGOUT device profile"The problem is that the device profile exists, so I don't know what to do...Thank you!

Re:Extension Mobility Error [25]

by Guest » Sat Oct 06, 2007 10:11 pm


One option you could do is set it up so that they can be logged in to multiple phones if they so choose.  You would do that by going to service parameters, select your server, the in the drop down box select Cisco Extension Mobility.  Set the option "Multiple Login Behavior" to "Multiple Logins Allowed" and though they're logged in elsewhere, they can log in at that phone as well.  If this helps, please rate.

Re:Extension Mobility Error [25]

by Guest » Sat Oct 06, 2007 9:33 pm


As stated above, go to devices>phones and enter the MAC address of the phone you want to log the user out from and scroll down to the extension mobility tick box and just below you will see an option to forcibly log them out.Also, try setting the EM options to auto log out instead, it will save a lot of headaches for you.

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