Cisco 8821 portable phone dropping connection

Configuring Wireless Cisco Networks and Wireless Controllers.
HarryJenkins
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Cisco 8821 portable phone dropping connection

Post by HarryJenkins » Tue Mar 06, 2018 4:12 am

Hello,

Does anyone have the Cisco 8821 portable phones? I have 6 in a 1-200 staffed hospital. The phones will work fine through wireless, then randomly they will drop wifi/connection to call manager(the source). It will reconnect to the wifi in 5sec, 60mns, or until you reboot the phone. No error messages or anything.Does anyone have any experience with Cisco portable phones, preferably the 8821. I have been working with Cisco the last month and no resolution.

Please help

I didn't find the right solution from the Internet

References:
https://community.spiceworks.com/topic/ ... connection
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Thanks