Personal Communicator and LDAP end user authentication

Cisco CallManager, Cisco CallManager Express and IP Video
Guest

Personal Communicator and LDAP end user authentication

Post by Guest » Sat Jul 24, 2010 3:43 pm

Hello,

I have ccm 7.0 and presence 7.0 both integrated with the same LDAP server. when we enable the LDAP end user authentication on CallManager, we can't log in to Personal Communicator. the user can log in to the CCMUSER web page but personal communicator stops workingI restarted the presence services and i can't get this to work

any help is greatly appreciated

Guest

Re:Personal Communicator and LDAP end user authentication

Post by Guest » Sat Jul 24, 2010 4:11 pm

Try the following:
1) On CUPS server, restart "Cisco UP Sync Agent" service.
2) On CUPS server command line, type "utils service restart Cisco Tomcat"

Guest

Re:Personal Communicator and LDAP end user authentication

Post by Guest » Sat Jul 24, 2010 5:10 pm

I restarted the cisco up sync agent but not the tomcat
that worked
thank you

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