Color IP phone backgrounds not available

Cisco CallManager, Cisco CallManager Express and IP Video
Guest

Color IP phone backgrounds not available

Post by Guest » Mon Jan 03, 2011 9:50 am


I am having trouble getting my phone images to display on a 7975 color phone so I can choose a different image. I have checked and verified that the TFTP servers have the same files to include the "List.xml" file. However, the images are available on a 7970 color phone. Why would the images not be available for the 7975?

Alt+MAlt+N
Guest

Re:Color IP phone backgrounds not available

Post by Guest » Mon Jan 03, 2011 10:54 am


Hi Kimble,You will need to create the proper images (note the size difference) for the 7975 :)/Desktops/320x216x16 7975 Creating Custom Background Images http://www.cisco.com/en/US/docs/voice_i ... #wp1088046 /Desktops/320x212x12 7970/7971Creating Custom Background Images http://www.cisco.com/en/US/docs/voice_i ... 088046Hope this helps!Rob

Guest

Re:Color IP phone backgrounds not available

Post by Guest » Mon Jan 03, 2011 12:28 pm


Can you recommend a png application to create the images with?

Guest

Re:Color IP phone backgrounds not available

Post by Guest » Mon Jan 03, 2011 1:51 pm


i use one called paint .NET, freeware but pretty powerful tool if you don't want to pay =)HTHjavaif this helps, please rate

toneyperk
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Re: Color IP phone backgrounds not available

Post by toneyperk » Thu Jan 17, 2013 12:19 am

I think because the system is not compatible with that type of image .You must convert you images and then try again .

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